Welcome to Steelzz Development ("Steelzz", "we", "us", or "our"). These Terms of Service (the "Terms") constitute a legally binding agreement between you ("Client", "you") and Steelzz Development regarding your access to and use of our services, website, and deliverables.

By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not access or use our services.

1. Interpretation and Definitions

1.1 In these Terms, unless the context otherwise requires:

"Services"

means the professional digital services provided by Steelzz, including but not limited to website development, website design, search engine optimisation (SEO), page speed optimisation, and technical consultation.

"Deliverables"

means all work product, materials, code, designs, documentation, and outputs produced by Steelzz in connection with the Services.

"Third-Party Services"

means any platform, tool, software, or service not owned, controlled, or operated by Steelzz, including but not limited to hosting providers, domain registrars, content management systems, and analytics platforms.

"Intellectual Property Rights"

means all patents, rights to inventions, copyright and related rights, trade marks, business names, domain names, rights in get-up, goodwill, rights in designs, rights in computer software, database rights, and all other intellectual property rights, in each case whether registered or unregistered.

2. Scope of Services

2.1 Steelzz Development offers professional digital services, including but not limited to:

• Website Development
• Website Design
• Search Engine Optimisation (SEO)
• Page Speed Optimisation
• Technical Consultation

2.2 We may assist in setting up and connecting Third-Party Services (e.g., hosting, domain registration, analytics, plugins), but we do not sell, supply, or take responsibility for the performance, functionality, reliability, or ongoing operation of any third-party platform. All such third-party engagements are the sole responsibility of the Client.

3. Contractual Capacity and Acceptance of Terms

3.1 By requesting a quote, submitting a form, initiating payment, or using any part of our Services, you:

• Confirm that you are over 18 years of age and have the legal capacity to enter into contracts
• Agree to be legally bound by these Terms
• Acknowledge that Steelzz may revise these Terms at any time without prior notice

3.2 Continued use of our Services after changes to these Terms implies your acceptance of the updated Terms.

4. Client Obligations and Warranties

4.1 The Client is solely responsible for:

• Providing all necessary content, assets, branding, images, and copy in a timely manner
• Ensuring all content supplied is legally owned or licensed for use
• Reviewing and approving all Deliverables before deployment

4.2 The Client warrants that:

• All provided materials are owned by the Client or the Client has obtained all necessary licences for their use
• The Client indemnifies Steelzz against any claims arising from infringement of third-party rights

5. Intellectual Property Rights and Ownership

5.1 All work created by Steelzz (including but not limited to code, design, branding, animations, documentation, and strategy) and all Intellectual Property Rights therein remain the sole and exclusive property of Steelzz Development until full payment is received.

5.2 Upon receipt of full payment:

• You are granted a non-exclusive, non-transferable, revocable licence to use the final Deliverables solely for your business purposes
• Steelzz retains the right to reuse non-client-specific components, code structures, frameworks, or internal tools
• We reserve the right to display your project in our portfolio, showcase, or case studies unless agreed otherwise in writing

5.3 A discreet "Made by Steelzz" footer credit may be included in the Deliverables. Requests for removal must be agreed upon in writing prior to project commencement.

6. Fees and Payment Terms

6.1 Accepted payment structures:

• 100% upfront payment
• 50/50 split (50% before work begins, 50% upon completion)

6.2 All invoices must be paid by the date specified therein.

6.3 Failure to pay invoices by the due date may result in:

• Late fees of 5% per 7-day period overdue
• Immediate suspension or deletion of the website, files, or Services
• Legal action or debt recovery proceedings, with all associated costs (including legal fees) borne by the Client

6.4 All fees quoted are exclusive of value-added tax (VAT), which shall be added at the prevailing rate where applicable.

7. Refunds and Cancellation Policy

7.1 Due to the bespoke and digital nature of our Services and the allocation of resources upon engagement, all payments made to Steelzz are strictly non-refundable unless expressly agreed otherwise in writing.

7.2 Early project cancellation by the Client does not warrant a refund of paid deposits or fees. The Client shall remain liable for all fees paid to date plus any costs incurred by Steelzz.

8. Approval of Deliverables and Design Freeze

8.1 Once a project phase or final design is approved by the Client in writing or by conduct, that phase shall be deemed complete and frozen.

8.2 Any further changes, revisions, or amendments requested after approval may incur additional charges at Steelzz's sole discretion.

8.3 Requests for additional features or out-of-scope changes must be submitted in writing and shall be subject to a separate written agreement or statement of work.

9. Third-Party Services and Tools

9.1 We may integrate or recommend Third-Party Services (e.g., Google Analytics, content management system platforms, email marketing systems, hosting providers).

9.2 You acknowledge and agree that:

• Steelzz is not responsible for the availability, data handling practices, privacy policies, or service interruptions of Third-Party Services
• All Third-Party Services are subject to their respective Terms of Service and Privacy Policies
• Use of Third-Party Services is at your own risk

10. Disclaimers and Exclusion of Warranties

10.1 All Services are provided on an "as is" and "as available" basis. Steelzz makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise.

10.2 In particular, Steelzz does not warrant or guarantee:

• Specific SEO rankings, search engine placement, or increased website traffic
• Financial outcomes including but not limited to leads, sales, revenue, or conversions
• 100% uptime, site speed, or performance (particularly where dependent on Third-Party Services)
• Error-free or bug-free code following client-side alterations, modifications, or third-party interference

10.3 To the fullest extent permitted by law, all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby excluded.

11. Limitation of Liability

11.1 To the fullest extent permitted by applicable law, Steelzz Development shall not be liable to you for:

• Loss of profits, revenue, sales, business, or anticipated savings
• Loss of or corruption to data or information
• Downtime, server issues, or service interruptions
• Loss of reputation, goodwill, or opportunity
• Any indirect, special, incidental, punitive, exemplary, or consequential damages or losses

11.2 Steelzz's aggregate liability to you in connection with any claim arising out of or in connection with these Terms or the Services shall not exceed the total amount of fees actually paid by you to Steelzz for the specific Services giving rise to the claim in question.

12. Indemnification

12.1 You agree to indemnify, defend, and hold harmless Steelzz Development, its directors, officers, employees, contractors, partners, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from or related to: (a) your use or misuse of the Services; (b) any breach by you of these Terms; or (c) any content, materials, or information you supply to Steelzz.

13. Termination and Suspension

13.1 Steelzz reserves the right to terminate or suspend the provision of Services, access to the website, or delivery of Deliverables immediately and without notice if:

• Payments are not received when due
• You breach any provision of these Terms
• You engage in abusive, threatening, or unlawful conduct towards Steelzz or its personnel
• Compliance with legal, regulatory, or governmental requirements necessitates such action

13.2 Upon termination for any reason:

• All rights and licences granted to you under these Terms are immediately revoked
• Steelzz may remove, disable, or delete access to any Services, website, or codebase
• All outstanding fees and charges become immediately due and payable

14. Restrictions on Use of Deliverables

14.1 The Client shall not, without Steelzz's prior written consent:

• Reproduce, sell, sublicense, redistribute, or otherwise exploit any Deliverables or derivative works for commercial purposes beyond the licensed use
• Reverse engineer, decompile, or disassemble any code, software, or frameworks provided by Steelzz for use in competitive offerings or services
• Remove, alter, or obscure any proprietary notices, credits, or attributions included in the Deliverables

15. Force Majeure

15.1 Steelzz shall not be held liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from events, circumstances, or causes beyond Steelzz's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes, internet or telecommunications failures, power outages, cyberattacks, or failures of Third-Party Services or suppliers.

16. Entire Agreement

16.1 These Terms, together with any quotations, statements of work, or other written agreements signed between you and Steelzz Development, constitute the entire agreement between the parties and supersede all previous discussions, correspondence, negotiations, arrangements, understandings, or agreements between the parties relating to the subject matter hereof.

17. Severability

17.1 If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

18. Waiver

18.1 No failure or delay by Steelzz in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise thereof or the exercise of any other right or remedy.

19. Governing Law and Jurisdiction

19.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

19.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

20. Notices and Communications

20.1 All notices, requests, demands, and other communications under these Terms shall be in writing and shall be deemed to have been duly given:

• If delivered personally, upon delivery;
• If sent by email, upon transmission (provided that no error message is received);
• If sent by registered or recorded delivery post, two (2) Business Days after posting.

20.2 All notices to Steelzz Development shall be sent to:

Steelzz Development takes your business and these contractual obligations seriously. These Terms are designed to protect both parties' legitimate interests and set clear expectations for our professional relationship.